Process mining

Process mining

Improve business processes

In today’s business, companies are organized around processes. These processes run automatically with more or less manual steps between them. This chain runs through its own organization, with mostly dependencies in it, but also often transcends the organization. How effective are these processes actually? Where are the bottlenecks and how can they be optimized? Do processes comply with the agreed standards? Do you understand the current course of the processes and can you detect problems before they have a negative impact? Process mining gives answers to these questions and more.

Process mining is providing insight and analysis of the business processes with the aim of optimizing them. This is done by extracting data from the business systems and making it visually in the process mining software. With process mining you get objective, current and factual data how the processes really run. These insights help you audit, analyze and improve your existing processes by easily answering both performance-related and compliance issues.

What is needed?

Activity field

A description of the activity, such as opening a case

Date / time field

A date / time stamp on which the activity occurs

Case ID

A unique identification of the case, for example an invoice number

This is all, upload to our server and the process can be analyzed and improved directly

What can you do with it?

Which variant is used most?

View the flow of the process and see which variant is used most

Where are the bottlenecks?

See how long each step takes and gain insight into where the process does not go through well

Compare locations

Compare different entities like locations, businesses or locations and see where the differences and similarities are

Define business rules and monitor them

Define business rules for the important issues and see how the process flows if it is or is not met

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Which variant is used most?

View the flow of the process and see which variant is used most

Where are the bottlenecks?

See how long each step takes and gain insight into where the process does not go through well

Compare locations

Compare different entities like locations, businesses or locations and see where the differences and similarities are

Define business rules and monitor them

Define business rules for the important issues and see how the process flows if it is or is not met

Previous
Next

More applications

Compliance issues

Identification of activities not carried out in accordance with the guidelines

Manual work

Identification of manual work that can be improved or reduced

Improve audits

Accelerate internal or external audits by periodically understanding the overall process and all cases

Identifying bottlenecks

Identification of bottlenecks that can be used to speed up the process's total turnaround time

Harmonization of processes

Harmonization of processes between different locations or companies (e.g. after a merger)

Breakdown of work

Improve the distribution of work over, for example, employees or departments

Key benefits of our service

No investment needed

No changes to current infrastructure needed

Result within a few weeks

We monitor the regular loading of the data and its quality

24x7 availability

Reliable and safe

Some users

Some screenshots

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